Daraz will provide support to local entrepreneurs and enhance the selling experience on the platform over the coming months.
In a recent online conference, Daraz Group CEO, Bjarke Mikkelsen, announced key initiatives planned for seller growth on Daraz.The key features of the announcement include, make sign up process faster to allow new sellers to start selling within 24 hours, sellers will be paid twice as fast by reducing the payment cycle from 14 days to 7 days, respond to seller enquiries on live chat within 30 seconds during business hours, provide specific support to help identify the business gaps and the claims process will be streamlined to make it much easier and faster.
In his speech Bjarke said that sellers are the heart of Daraz’ ecosystem, and in 2021 our key focus will be to make it easier and faster to sign up, start selling, and growing your business online.
"Our seller promises for 2021 form the foundation to improve seller experience and allow our sellers to capture the full growth potential in the market," he added.
COVID has accelerated the retail shift to e-commerce, and thousands of sellers have been joining Daraz every month.
However, the online retail share in the region is still low, and South Asian markets are expected to grow rapidly in the coming years.
On this note, the CEO stated, "We hope our seller community is as optimistic as we are about the year to come.""Despite the Covid-19 impact on the broader economy, we are convinced that 2021 will be a year of great success for e-commerce," he added.