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Mobile operators seek support from law enforcers

  • Special Correspondent
  • 26 March, 2020 12:00 AM
  • Print news
Mobile operators seek support from law enforcers

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The Mobile Network Operators (MNO) have sought assistance from the law enforcement agencies aimed at providing uninterrupted services to the people during the holidays or shutdown that has been declared to prevent the rapid spread of coronavirus outbreak.

In the wake of the COVID-19 outbreak, telecom has declared an emergency service following the government's instructions as Mobile network operators (MNO) have been providing uninterrupted services across the country, said a release.  

According to the notices circulated by the Cabinet Division and the Ministry of Public Administration, dated on March 24, 2020, providers of emergency utility services such as electricity, water, gas, fire service, cleaning operations, telephone and internet will provide their services and keep their offices open during the holidays and shutdown.

However, in some places, officials and representatives of the mobile network operators faced challenges from the law enforcement agencies during their official works including network management, recharge and distribution and customer service. 

We would like to request the responsible officials of the law enforcement agencies to communicate with their field officials so that the mobile network operators can provide their countrywide uninterrupted services and keep their offices open without any disruption, the operators said.