A chaotic situation was prevailing at Kamalapur railway station in the capital on Monday over sales of advance train tickets for Eid journey amid mismanagement in the railway sector.
Ticket-seekers as well as holidaymakers suffered a lot for the mismanagement in the railway sector.
During a visit, this correspondent found that people crowded the railway station from early morning and many of them stood in long queues after Fajr prayers to collect tickets.
Many ticket-seekers complained of difficulties in getting advance tickets for going to their destinations to celebrate Eid-ul-Azha with their near and dear ones.
Many alleged that tickets were being sold at a slow pace, barely maintaining any discipline.
Latecomers fear that they might have to either leave the platform without having tickets or wait until the next day.
Apart from Kamalapur Railway Station, passengers also collected tickets from the Airport railway station, Tejgaon railway station, Cantonment, Fulbaria (Old Railway Station) and six places in Joydevpur of Gazipur.
Each passenger is eligible to buy a maximum of four tickets. Ticket sales also began at 8:00am through the Rail Sheba mobile app and e-ticketing platform on the internet.
However, passengers claimed that they failed to buy tickets online despite repeated attempts.
Bangladesh Railway started selling advance train tickets on July 1 on the occasion of the holy Eid-ul-Azha.
Advance tickets for July 5 went on sale at 8 places in Dhaka and Joydebpur from 8am on July 1.
The six places in Dhaka where tickets were sold are: Kamalapur, Kamalapur Suburban Platform, Airport Railway Station, Tejgaon Railway Station, Cantonment, Fulbaria (Old Railway Station).
In addition, rail service mobile app and e-ticket platform on the Internet also started selling tickets from 8am on Friday.
The Panchagarh-bound intercity Ekta Express train left Dhaka's Kamalapur railway station without a coach on Monday morning.
The train left at 11:30am on Monday. As a result, the passengers of the coach who left could not go and fell into extreme sufferings.
Earlier on the day, at 10am, the mike of Kamalapur railway station was heard announcing that it was not possible to add "T" coaches to the intercity Ekota Express train.
Passengers who purchased tickets for the "T" coach of the Ekta train were kindly requested to return the tickets at the counter number 5 and collect the same amount.
Kamalapur railway station manager Masud Sarwar was called to talk about the matter, but his phone was found switched off.
In response, Masood Sarwar said, "Is life big or going big?" Refunds are not the solution. At the moment, there should be a replacement for the lost coach, Masood Sarwar said, "If there was a coach, we would have given. We have tried our best. No coach will go without replacement from tomorrow.”