Thursday, 2 December, 2021
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Passengers face hassles in PCR test at HSIA

Passengers face hassles in PCR test at HSIA

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Passengers bound to the United Arab Emirates (UAE) are facing hassles in getting their Covid-19 tests done at Hazrat Shahjalal International Airport (HSIA) due to a lack of coordination between the Directorate General of Health Services (DGHS) and companies responsible for conducting PCR tests.

According to sources at HSIA, at least 75 passengers missed their flights to the UAE on Monday night despite reaching the airport six hours before the departure time.

Passengers alleged that DGHS and the PCR labs set up at the airport are taking much time for carrying out corona tests and preparing the reports.

After arriving at the airport, passengers need to stand in long queues in different places at least 10 times. A UAE-bound passenger, claiming anonymity, said there is no proper management of the corona test centers inside HSIA.

“Passengers are not provided with corona test report considering their flight times. After giving the report, the passengers are being lined up for online verification. Therefore, time is being wasted unnecessarily,” he said.

Executive Director of HSIA Group Captain Touhid-ul Ahsan said that many people could not catch the flights due to delays in getting coronavirus test results at the airport. “The authorities must prepare corona test results in time. If it is delayed then the passengers will suffer. The health department should deliver results more quickly as passengers bound to the UAE have limited time,” he said.

Officials of the companies responsible for conducting corona test have refused to make comments in this regard. DGHS spokesperson Prof Dr Nazmul Islam could not be reached for comments despite several attempts.

However, the airport authorities have confirmed that they have managed to send 75 passengers who have missed the flight by another flight on Wednesday afternoon. The passengers did not have to pay additional money for that.

Asked about the responsibilities of the passengers, the executive director of the HSIA said that the passengers should arrive at the airport at least six to eight hours before the scheduled flight.

Airlines officials said they close their boarding counters at least an hour before the departure. But sometimes the passengers come after the boarding counter is closed as they do not get corona test reports by the time.