bKash has opened four new customer care centres in the country’s labor-intensive area Gazipur, Savar and Kalurghat of Chattogram.
With these four, bKash is now providing service to its customers from 279 customer care centers, and through hotline number 16247, live chat, support mail, facebook and other channels, said a press release.Newly opened customer care centres at Bagher Bazar and Kashimpur of Gazipur, Hemayetpur of Savar and Kalurghat of Chattogram will make bKash services easier for the customers of these worker-intensive areas.
Specially, the workers who get salaries through bKash will be benefited greatly.
Not only from customer care service centers, bKash users can also get uninterrupted service through calling 16247.
Besides, they also receive services from other social sites like google map, Youtube, Instagram, and app review of google play store and apple app store.
Users can easily find nearby customer care centers spread across all 64 districts from ‘bKash Map’ in the app anytime.
To use the map, customers have to select ‘bKash Map’ after tapping bKash logo on the top right side of the app's home screen. They have to turn on their location to use this feature and view the whole map.