Rakuten Viber and the World Health Organization (WHO) are working together to fight the misinformation spreading about COVID-19 with an interactive multi-language chatbot.
The chatbot aims to combat fake news and false information that has been rapidly circulating about the virus and it is free and already available for all Viber users globally, said a press release.To assists the people who are looking for accurate health information, the chatbot is available in English, Arabic, Russian, and soon to be translated into 20 more languages, including Bangla which highlights the most commonly asked questions and the latest news related to the pandemic, the press release added.
The ‘Latest News’ section is updated in real-time from the WHO’s website and into the palm of everyone’s hand. Other main sections include – Protect Yourself, Mask Usage, Travel Recommendations, and Myth. Myth is an interactive quiz to test the knowledge of the users about the virus. The ‘Donate Now’ button prompts users to support the WHO fight against the pandemic through donating to the COVID-19 Solidarity Response Fund.
Dr Tedros Adhanom Ghebreyesus, Director-General of WHO, said, “WHO aims to reach as many people as possible with reliable health information through innovative digital technology because information is power and can help to save lives.”
Besides, Djamel Agaoua, CEO of Rakuten Viber, added, “We are trying to help people stay connected while also assisting local and global government and healthcare agencies around the world to offer critical updates and to combat misinformation. Use the chatbot yourself, support and protect your relatives by sharing it with them.”