Maximum five years panel guaranty and six months replacement warranty as well as best after sales services on Marcel brand televisions are resulted in acquiring customers' reliance that lead the demands and sales for Marcel TV to go up across the country.
Thus, the country's popular electronics brand 'Marcel' registered about 162 percent growth in the sales of its televisions in this year's Eid-ul-Fitr compared with the previous year's same period.
The officials also informed that the domestic brand released new models of LED and Google Certified Android Smart TV in the month of Ramadan. Moreover, buyers got the opportunity to buy 32 inch LED TV for Tk. 15,900 and 24 inch LED TV for Tk. 10,990 under the Eid offer, given by the company during the Ramadan month. As a result, Marcel's TV witnessed a sharp growth.
Marcel's Head of Sales. Dr. Md. Shakhawat Hossen said, the quality of Marcel TV is much better than other brands in the market. The price is also within the buyers' reach. Marcel released new models of LED and Google Certified Android Smart TVs with advanced features on the occasion of Eid-ul-Fitr. Thus, Marcel sold out almost three times more TVs this Eid than last time.
He noted that Marcel TV's high quality, long-term warranty, guaranty facility as well as free after-sales service were resulted in achieving remarkable growth in sales during this Eid-ul-Fitr.
He said, the buyers of Marcel TV are enjoying six months replacement warranty as well as maximum five years guaranty facility on the panel. In addition, 5 years free after-sales service and spare parts warranty are also available. Due to the benefits of this long-term after-sales service, buyers rely on Marcel brand TVs.
Sources said, panel or motherboard is the most important part of a LED TV. The panel costs more than 60 percent of the total cost of the TV. If the main part of the TV is damaged, it costs the customers a lot of money to fix it. In this case, the customers of Marcel TV stay tension free with the 5-year panel guaranty.
Under the ISO standard Service Management System, Marcel has been providing best after sales services swiftly through 77 service centers across the country. More than two and a half thousand service experts are working in those service centers.
According to sources, a total of 16 models of Basic LED and Google Certified Android Smart TVs of different sizes of Marcel brand are available in the market. Of these, the 24, 32, 40 and 43 inch basic LED TVs of Marcel are available between Tk. 13,900 to Tk. 34,000. And, Customers can buy 32-inch Google Certified Android Smart TV at Tk. 26,900; 40-inch at Tk. 34,900 and 55-inch at Tk. 94,900.