Online train ticket seekers in trouble

Anaet Shawon

24th May, 2019 10:39:05 printer

Eid holidaymakers are still facing troubles in collecting advance train tickets online, which mounted huge pressure of ticket-seekers on counters set up in five places across the capital.

After failing to collect tickets online, they rushed to booths and stood in long queues on Friday.

Sales of online train tickets started in advance on Wednesday and will continue until tomorrow. But due to technical glitches, ticket-seekers are facing problems.

Many ticket-seekers have expressed happiness after getting tickets online to travel to their destinations ahead of the Eid-ul-Fitr.

Sales of advance train tickets started in the morning amid allegations of long queues in Kamalapur and other places, delay in providing tickets and unavailability of first-class and air-conditioned tickets of desired trains.

Holidaymakers thronged Kamalapur, Airport, Tejgaon and Banani stations and Fulbaria old railways building to collect advance tickets for June 2.

On the day, Bangladesh Railway has given over 28,000 tickets of 37 trains.

For the first time, the BR has started ticket sales at five places in the capital to smooth the ticketing system of trains with a view to reduce suffering of home-goers.

Fifty percent tickets are reserved for purchasing through online.

But the move has backfired after numerous customers complained of being unable to buy tickets online.

While visiting Kamalapur and Tejgaon stations, the correspondent found crowds of Eid holidaymakers waiting overnight to get tickets.    

Some 14,000 tickets went on sale at Kamalapur station, including over 8,000 online.

Eid holidaymakers rushed to different places in the morning after failing to buy e-tickets which added extra crowd, ticket-seekers alleged.

Sayed Jahidur Rahman, a ticket-seeker waiting at Kamalapur station, alleged he tried to purchase train tickets online just after Sehri, but could not succeed.

“What is the benefit of providing 50 percent tickets for online sale if people cannot buy a single ticket after spending hours,” he said.

Saifuddin Hossain Nasir, a private employee, said he came to Tejgaon station at dawn to collect tickets of Teesta, but tickets were sold out just within two hours.

Kamalapur Station Manager Aminul Haque said online problems will gradually be resolved as experts are working on this. “Now people are getting tickets online and tickets are being sold in booths by maintaining serial,” he said.

The Railway will operate 16 specials trains on the occasion of Eid. However, tickets for June 3 and 4 will be sold on May 25, and 26 respectively.