Civil Aviation Authority of Bangladesh (CAAB) introduced a specialised course for officials to ensure international standard services at all airports of the country.
CAAB chairman M Mafidur Rahman inaugurated the two-day course styled as "Passenger Service and Facilitation in Civil Aviation" at the Civil Aviation Academy in Kurmitola, Dhaka on Wednesday, said a press release.
In the first batch, some 30 officials of customs, immigration, APBN, airport medical, National Security Intelligence, aviation security and airliners of Hazrat Shahjalal International Airport (HSIA) participated in the course.
Addressing the inaugural session, Air Vice Marshal M Mafidur Rahman said that the course will make a significant contribution to improving services at the airports in line with the national integrity strategy of the government.
He mentioned that the course will continue as it is mandatory for all officers on-duty at all airports.
After completion of the course, officers will receive a court pin along with a certificate as a mark of their status with the service facilitation at airports.
Civil Aviation Academy Director Prasanta Kumar Chakraborty made an address of welcome emphasising on cooperative relationships among the officials of all airports of the country to provide improved services to the passengers. HSIA Director Muhammed Kamrul Islam shared the plans for capacity building of 1500 staff of 56 agencies on-duty gradually at the country's key airport.
The top official of the airport hoped that the course with standards of International Civil Aviation Organisation will bring revolutionary changes in passenger services of all airports.