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Professional Misconduct

Biman suspends 4 cabin crew

  • Staff Correspondent
  • 25 July, 2022 12:00 AM
  • Print news
Biman suspends 4 cabin crew

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Less than one week after passengers suffered on a flight of Biman Bangladesh Airlines in Kolkata, the authorities have suspended four cabin crew members over complaints of misconduct with passengers of another flight on the Dhaka-Kolkata route.

The incident happened at Kolkata’s Netaji Subhash Chandra Bose International Airport on Thursday and the cabin crew members were grounded on Saturday, said Biman’s General Manager for Public Relations Tahera Khandker.

She said Biman authorities took action based on a complaint from a passenger on the plane that took off from Dhaka airport at 9:05 pm on Thursday. A committee will be formed to look into it and take further action based on the report. The four will not be allowed on flights until then, she added.

Biman officials said the aircraft was stationed at Kolkata airport with the air conditioner turned off when the passengers repeatedly asked for water. Irked by this, members of the cabin crew hurled a ‘disrespectful’ remark at the passengers.

After the plane reached Dhaka, Biman officials tried to resolve the matter by speaking   to the passengers and cabin crew. However, the staffers continued to ‘run their mouth’ in front of the officials as well.

On Monday, another Biman aircraft experienced technical difficulties and was stranded at Kolkata airport for almost four hours. With the air conditioner turned off, the passengers were stuck in the sweltering heat.

A passenger fell sick while many described the travel experience as a ‘terrible one’.