Sunday, 3 July, 2022

Central Server Collapses

Issuance of birth certificates halted across country

People, who are going to the assistant birth and death registrar offices across the country, are failing to get birth certificates as the central server has remained blocked for the last few days.

Birth certificates are needed to get various kinds of services, but people cannot apply for the certificates and thereby they are failing to download those, many service seekers said.

 Talking to the Daily Sun, Deputy Registrar General of Birth and Death Registration Md Osman Bhuiyan said, “The central server has remained blocked for two days. We’ve published a notice on our website in this regard.”

“We have been trying our best to restore the central server as soon as possible. I hope that we will be able to restore the server by today (Tuesday) night,” he added.

During a visit to Uttara zone office of Dhaka North City Corporation (DNCC) on Tuesday, it was seen that many people are coming to get birth certificates but they had to return empty handed.

Md Sharirar Emon, a resident of Uttara sector 18, came to the Uttara zone office to have birth certificate, but he was seen returning home disappointed.

“I need a birth certificate on an urgent basis to apply for passport but I could not apply online for the birth certificate due to problem in the server,’ he said.

Later I came to zone-1 office of DNCC and the officials there told me that the service has remained suspended for two days due to the server problem,” Emon added.

Assistant birth registrar of Uttara zone Tania Parvin said, “We cannot enter the website for the last two days and so we could not issue a single certificate during this time.”

 “Earlier, we used to face server problem. At that time, the problem got solved within hours. But this time, it is lingering. Many people are visiting our office to know when the problem will be solved. But we now nothing about,” she added.

Officials of Dhaka South City Corporation (DSCC) said they are also facing same problem and cannot deliver the service for three days.

DSCC Azimpur zone executive officer Babor Ali Mir said, “We cannot provide the service for the people. This is not our fault and the problem lies with the central server.”

Md Siddiqur, a health department employee of Galachipa municipality in Patuakhali, said, “We are facing trouble with registration process for the last three days. We cannot proceed with any application. The same problem prevails everywhere in the country. We are told that the problem will be fixed in a day or two.”

Supreme Court lawyer Md Tanvir Ahmed filed a public interest litigation writ petition as various media reported that birth registration data of several crores of citizens went missing from the central server. The missing of            data from the server forced crores of citizens to register their date of birth afresh.

On May 29, the High Court asked the government to initiate a probe into ‘the missing birth and death registration data’ on the central server.

The court directed the local government division secretary and the registrar general of birth and death registration to submit the probe report within one month.