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Businesses to come under unique ID system

The system is expected to help consumers detect fraud companies in ecommerce

  • Staff Correspondent
  • 20 January, 2022 12:00 AM
  • Print news
Businesses to come under unique ID system

The government is going to launch a unique business identity (UBI) for all types of businesses under a central complaint management system (CCMS).

The system will begin initially with ecommerce companies in February.

Ministry of Commerce will run the system with technical support from ICT Division, said State Minister of ICT Zunaid Ahmed Palak.

“There are piles of complaints against the ecommerce companies at Directorate of Consumers Right Protection,” Palak said at a briefing at his office in Dhaka on Wednesday.

He said the companies have only 150 employees across the country.

The digital system will help the authorities to leverage maximum result from the limited resources, the state minister said.

Considering the lack of trust in ecommerce, he said the sector is passing through a challenging time as fraudulence by several companies surfaced.

“We have identified four solutions to mitigate the challenges and retain trust on ecommerce,” he said.

According to him, there are four solutions for strengthening monitoring over the digital business. Firstly, the companies will be brought under verification through UBI which will make public in February.  The central complaint management system will begin trial at the same time.   The authorities plan to launch Interoperable Digital Transaction Platform (IDTP) in March to enable users to move funds between mobile financial services and banks.

The launching of fourth solution, the central logistic tracking platform system (CLTP) depends on Postal Division as the department has been working on the platform.

All logistic delivery companies will come under the scanning of Postal Division and the customers can track the items online.

“We have sent a reminder to Postal Division. If they do not complete the system in seven days, we will develop the solution from ICT Division and gift them,” Palak said.

He said the companies will be required to take the digital ID to run business online.

 “We advise the customers to purchase products from only verified companies to avoid fraudulence,” the state minister said.

Anyone can register a business with the UBI system giving relevant information with national identity card number.

“The system is integrated with national identity gateway of Porichoy Platform. The hearing of consumer rights department can be conducted virtually at the CCMS,” said Anir Chowdhury, policy advisor at A2i programme.

A2i programme’s head of ecommerce Rezwanul Haque Jami said, “All the businesses have to register with the UBI system for running business over Internet.”

“That’s not only for the ecommerce companies only. The platform is future of Bangladesh economy. It brings all businesses under a single point monitoring in collaboration with all regulatory bodies,” he said.

Chaired by ICT Division senior secretary NM Zeaul Alam, the meeting was also attended by joint secretary at commerce ministry Saeed Ali, Directorate of National Consumer Rights Protection deputy director Bikash Chandra Das and e-Cab director Zia Ashraf.