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E-commerce Scams

Govt looks for ways to return money to affected customers

  • Staff Correspondent
  • 23 September, 2021 12:00 AM
  • Print news
Govt looks for ways to return money to affected customers

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The government is exploring the ways and means to make the shady e-commerce companies refund the money to the customers affected by their scams, Commerce Minister Tipu Munshi has said.

Addressing a meeting at Export Promotion Bureau (EPB) on Wednesday, Tipu Munshi informed that inter-ministerial discussions are underway to find a sustainable solution for the betterment of the e-commerce sector.

 “Questions have been raised from different quarters regarding some e-commerce companies. Scammers like Destiny and Jubok have visible assets which can be utilized to refund the customers’ dues. However, the e-commerce companies like Evaly have a few assets compared to their liabilities,” he said.

An inter-ministerial meeting is scheduled to be held on Wednesday to discuss the issue. Representatives from the Home Ministry, Law Ministry, Commerce Ministry and Financial Intelligence Unite of Bangladesh Bank will attend the meeting.

Tipu Munshi urged people to avoid lucrative online offers. “When a company offers product like motorcycles at almost half of the market price, customers should aware about the terms and conditions before placing the orders. One company, E-orange, was doing e-commerce business without any permission from the government authorities,” he said.    

Regarding discontinuation of the global index of ease of doing business, the commerce minister said the government will follow the existing indicators to monitor the improvements in the local business environment.