E-commerce platform Dhamaka Shopping owes Tk 2 billion to merchants and there are growing allegations of holding customers money without delivering products.
Under the banner of Dhamaka Shopping Sellers' Association, a group of merchants made the allegations at a press conference at Dhaka Reporters Unity on Saturday.
The seller agreement with Invariant Telecom Bangladesh, the owner company of Dhamaka, stated that the platform would pay the dues within 10 working days after supplying the goods.
"But sadly, those 10 days have now become 160 days. Despite repeated requests, Dhamaka authorities are not paying the sellers," Emon added.
Replying to a question, he said customers were yet to receive products worth Tk 1 billion.
"We have been running businesses by borrowing money from relatives and banks. Now we are almost broke," said Baharul Alam, joint general secretary of the platform.
They said they plead for interventions from various ministries and Bangladesh Bank (BB) from July to September to get their dues, but the efforts went in vain.
Earlier in July, the Criminal Investigation Department (CID) came to know that the e-commerce company had smuggled advance money from Dhamaka Shopping.com customers to other bank accounts abroad.
The department recently began investigating 14 e-commerce firms after the customers raised different types of allegations against the companies, including Evaly, Dhamaka, Eogrange and Aleshamart.
Paperfly, the country’s largest e-commerce focused logistic service provider, is preparing to sue a few of the controversial e-commerce companies, including e-Orange and Dhamaka Shopping, for due payments.
Subsequently, several banks and mobile banking companies stopped transactions with several e-commerce platforms, including Dhamaka Shopping.