REVE Chat announced the integration with WhatsApp business channel to help businesses build personalised relationships and deliver top notch customer support.
REVE Chat platform also supports Live Chat, Chatbots, Facebook, Viber, Telegram etc. as customer engagement channels, said a press release.
Now with REVE Chat, from the same dashboard, businesses can manage WhatsApp conversations along with other channels like web, Facebook, etc.
On REVE Chat platform, messages to a single WhatsApp Business number can be accessed through multiple agents, can route to different agents as well as managers can monitor the performance of their agents.