Mobile operator Banglalink’s revenue rose Tk 11.4 billion in fourth quarter of 2020 which was 2.4 percent higher than that of Q4 of 2019.
The announcement came through a report titled: "Earnings Release: 4Q20 Results" published by VEON Ltd on Thursday. Revenue was Tk 11.1 billion in Q4 of 2019,Of the total revenue generation, mobile service contributed Tk 11.1 billion and mobile data Tk 2.9 billion in the 4Q of 2020.
Despite the growth in revenue, the number of voice call customers dropped to 33.2 million in 4Q 2020, in contrast, the number of mobile data customers increased to 19.9 million. Banglalink CEO Erik Aas said, "Banglalink maintained a satisfactory performance in 2020 thanks to our employees' dedicated efforts and consistent support of our customers and partners."
"We succeeded to maintain the performance despite facing hurdles caused by several unprecedented situations," he said, adding, "Apart from our efforts, the impressive economic turnaround of the country and customers’ growing reliance on digital services contributed to our performance."
Despite the surging data demand throughout the year, we could serve our customers because of proper utilization of our spectrum, introduction of innovative digital services and other technological advancements, he added.
Toffee TV, a product of Banglalink in Bangladesh, reached 2.3 million monthly active users from launch in November 2019, reads the report.
In regard to Banglalink performance, VEON Ltd Co-Chief Executive Officer Kaan Terzioğlu commented, "Customers are at the heart of our organization as we work hard on improving their overall experience.""This starts from our network investment and continues through the entire value chain, as we redesign our offers, execute on customer appreciation programmes, broaden our digital portfolio and reorganise our distribution network, he added.
In addition, VEON Ltd Co-Chief Executive Officer Sergi Herrero stated, "This was a year in which we made further progress in building out our digital platforms across the three verticals of fintech, adtech and entertainment. "While continuing to support our growth markets, we shall dedicate new focus on cost efficiencies across the Group, as well as further optimizing our capital structure and streamline our portfolio," he added.