Samsung resumes 24/7 call center service

Staff Correspondent

12 July, 2020 12:00 AM printer

Samsung resumes 24/7 call center service

In the wake of coronavirus outbreak, considering the health and safety of its employees, Samsung Bangladesh had altered its call center timing from 24/7 to 15 hours from March 26, 2020, to June 30, 2020.

However, now the Samsung service team is ready again to serve the customers 24/7 by maintaining a proper standard of safety following the guidelines of the government, said a press release.

Samsung Bangladesh has been the industry’s first organisation to introduce a 24/7 call center in the nation in February 2020. Regarding this, Seungwon Youn, Country Manager, Samsung Bangladesh, said, “During the crisis, we are trying to endeavor to entertain the day by day increasing enquiries about Samsung products and services for the needs of our customers, employees, and partners.”

Customers from all Bangladesh can easily reach Samsung helpline by simply dialing to 08000 300 300 (Toll-free) at any time for service and product information.

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