Sale of advance train tickets for Eid holidaymakers has started on Wednesday amid mismanagement by the authorities concerned.
Since early morning on Wednesday, a large number of people thronged the Kamlapur Railway Station to purchase advance tickets standing in long queues.Bangladesh Railway has started selling advance tickets for the first time at five places to reduce sufferings of the holidaymakers ahead of Eid-ul-Fitr.
They have reserved 50 percent tickets for sale online. But many people complained about unavailability of ticket online.
Holidaymakers rushed to the Kamalapur station in the morning after failing to buy tickets online, adding to the crowd of ticket buyers who had been waiting overnight there.
Admitting the technical glitch, Railway Minister Nurul Islam Sujan said that five days were given to Computer Network Systems Limited Bangladesh (CNSBD), an e-ticketing service provider, to correct their technical problems. Otherwise the tickets will be sold on May 27 in ticket counters.
“If the service provider fails to resolve the glitch, no deal will be signed with them in September for further service,” he said.
Later, a delegation of Anti-Corruption Commission (ACC) visited Kamalapur Railway station after they received complaint that people are facing problem in buying tickets online using the Railway app.After visiting the station, ACC Deputy Assistant Director Md Monirul Islam said they talked to authorities concerned to resolve the issue but they did not get any satisfactory reply from the Railway authority and e-ticketing service provider.
After failing to get tickets through Railway apps, Selim Mahmud came to Kamlapaur to collect train tickets.
“I along with family members will go to Rajshahi but failed to get tickets through the railway apps. So I have come to station,” he said.
Many passengers have expressed their annoyance on social networking websites after their failure to collect tickets, he also said.
Talking to media, Managing Director of CNSBD Munir Uz-Zaman Chowdhury said that their server failed as a large number of people are frequently trying to get access to the site.
“Due to extra pressure, many people could not buy tickets online through the app. But the sale of tickets is not stopped,” he said.
As per decision of the ministry concerned, 50 percent of the tickets are scheduled to be sold through online apps.
The railway will operate 16 specials trains on the occasion of Eid while the Sholakia Special trains 1 and 2 will be available on the Eid day to ease devotees’ journey to go Sholakia Eidgah ground in Kishoreganj.
However, tickets for June 1, 2, 3 and 4 will be sold on May 23, 24, 25, and 26 respectively.
Holidaymakers can buy tickets from five points including Kamlapur Railway Station counter.
BR sources said advance tickets for trains running via Jamuna Bridge will be available at Kamlapur Railway Station.