When I see the cleaning staff collecting garbage from the front of our house, I often notice that they do so without any safety measures. This is a common scenario in many urban areas in our country. Cleaning staff frequently encounter a variety of occupational hazards that pose serious risks to their health. One of the most prevalent issues is the occurrence of physical injuries and accidents. These can arise from various factors, such as handling sharp objects, slips, trips and falls. The nature of their work frequently places them in populated areas, busy roads and hazardous environments, where the likelihood of incidents is significantly increased.

In addition to the tangible risks of physical harm, cleaning staff are exposed to hazardous chemicals. Their daily routines often involve handling cleaning agents, pesticides and other toxic substances, which can lead to both acute and chronic health issues. These include skin irritations, chemical burns, organ damage or even cancer from prolonged exposure to waste. 

Furthermore, cleaning staff are at a higher risk of contracting infectious diseases like hepatitis, typhoid and gastrointestinal illnesses which can pose risks of infections to their families too. The constant exposure to large amounts of dust, contaminated waste or pollutants exacerbates the risk of respiratory problems among cleaning staff. They work in environments where air quality is severely compromised; and inhaling particulates and toxic fumes can lead to chronic respiratory conditions, including asthma, bronchitis and other pulmonary diseases.

A major issue that heightens the risks for cleaning staff is the lack of Personal Protective Equipment (PPE). Many staffers are provided with minimal or substandard protective gear that does not sufficiently shield them from the hazards they encounter. The quality of uniforms and gear provided to cleaning staff is often lacking with materials that deteriorate quickly. This not only compromises their ability to perform their duties safely but also contributes to discomfort and reduced morale among staff. The lack of reliable gear highlights the systemic neglect of their safety needs. Additionally, there is often insufficient training on how to use the available safety gear. Many cleaning workers receive little instruction on utilising PPE, leaving them ill-prepared to protect themselves from workplace hazards. This gap endangers their health and impedes their overall efficiency. According to a survey, 70% of cleaning staff in city corporations reported experiencing safety issues at work.

Cleaners often endure long working hours, which negatively affects both their physical and mental health. The strenuous nature of their work, combined with extended shifts, leads to chronic fatigue and decreased productivity. Issues such as anxiety, depression and emotional exhaustion are prevalent among staff. Their health challenges are further compounded by limited access to healthcare facilities. Many of them lack the resources or support to seek medical attention promptly, resulting in untreated injuries and illnesses that can worsen over time. 

Furthermore, they are frequently undervalued and do not receive the respect and support they need from the community or authorities. This lack of recognition for their vital contributions to public health can lead to mental stress and feelings of isolation or social exclusion. Economic instability also deepens their problems, as many receive low wages that are insufficient to sustain a decent standard of living. The absence of stable contracts, job security, health insurance and other essential benefits undermines their job stability and places them at risk of exploitation.

Addressing the challenges cleaning staff face in urban areas is crucial for improving their overall welfare and safety. This requires a multifaceted approach involving local government bodies, city corporations and relevant stakeholders to take immediate action. Investing adequately in proper training programmes for cleaning staff is vital to educate them on safety protocols, hazard awareness and the correct use of safety equipment. This will help protect themselves from potential risks and hazards. Employers should also strive to improve working conditions by reducing exposure to hazardous materials and providing regular rest breaks, ensuring that cleaning staff can perform their duties without jeopardising their health and safety.

As the cleaning workers are at risk of physical injuries and other health concerns, they must have access to appropriate medical treatment and a clear health policy tailored to their needs. Besides, the authorities concerned should consider increasing their wages to a level that meets the minimum standard of living, enabling them to support their families. Providing stable contracts is also important to instil a sense of job security to reduce the likelihood of seeking work elsewhere during their shifts. Moreover, it is essential to eliminate the stigma associated with this profession, allowing cleaning staff to live more dignified lives. We need to shift our perceptions and show respect and support for every profession. Recognising the vital role of these unsung heroes in maintaining the cleanliness and hygiene of urban spaces is imperative. Promoting a safer and more hygienic environment for cleaning staff will not only improve their working conditions but also boost overall productivity. As a result, urban residents will receive enhanced services from the cleaning staff.
_____________________________________
The writer is a Section Officer, BSMR Maritime University