Dhaka, Wednesday: BRAC Bank's SME business is taking steps towards reducing paper usage and promoting environmental sustainability by adopting various digital processes.
Instead of traditional paper-based methods, the bank now digitally conducts Performance Management of 2,800 field-based Business Development Managers (BDMs) and Relationship Officers (ROs). Additionally, the bank has replaced hardcopy letters with digital modes of communication, such as SMS, for deferral, loan call-off reminders, counselling, and Annual Target Communication.
The bank’s Deputy Managing Director &Head of SME Banking, Syed Abdul Momen said: “The bank strives to contribute to reducing the carbon footprint of Bangladesh through sustainable initiatives and aims to achieve paperless banking, instilling a culture of sustainability within the bank to inspire a positive impact on the environment.”
