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BRAC Bank SME business adopts digital processes to promote sustainability

  • Sun Online Desk
  • 29th March, 2023 10:35:52 PM
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BRAC Bank SME business adopts digital processes to promote sustainability

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Dhaka, Wednesday: BRAC Bank's SME business is taking steps towards reducing paper usage and promoting environmental sustainability by adopting various digital processes.

Instead of traditional paper-based methods, the bank now digitally conducts Performance Management of 2,800 field-based Business Development Managers (BDMs) and Relationship Officers (ROs). Additionally, the bank has replaced hardcopy letters with digital modes of communication, such as SMS, for deferral, loan call-off reminders, counselling, and Annual Target Communication.

These digital initiatives have resulted in significant paper and person-hour savings while reducing turnaround time and providing greater convenience for the bank's field-level teams. As a member of the Global Alliance for Banking on Values (GABV), BRAC Bank is committed to the principles of people, planet, and prosperity. It is working towards making the environment cleaner and more habitable for all.

The bank’s Deputy Managing Director &Head of SME Banking, Syed Abdul Momen said: “The bank strives to contribute to reducing the carbon footprint of Bangladesh through sustainable initiatives and aims to achieve paperless banking, instilling a culture of sustainability within the bank to inspire a positive impact on the environment.”