Bangladesh Bank (BB) has instructed all banks to set up help desk at each branch to assist applicants seeking loans under the stimulus packages.

“Banks must set up independent help desk at each branch for helping the applicants of loans or investment and also display all relevant information about the stimulus packages at easily visible location of each branch,” as per a BB circular issued on Thursday.

The head office of each bank will have to closely monitor the loan disbursement activities under those packages, the circular added.

The central bank also instructed all banks to evaluate loan applications within the shortest possible time and if a loan cannot be disbursed, the bank must inform that applicant about the matter quickly.