Samsung introduces 24-hour call center service


3rd February, 2020 09:45:57 printer

Samsung introduces 24-hour call center service

The world’s largest smartphone and TV maker Samsung has introduced 24 hours for 365 days call center operational service as the first company in doing so in the related sector in Bangladesh.

The dynamic call center went operational from Monday (February 03), said Seungwon Youn, country manager, Samsung Bangladesh.

Seungwon Youn said “We’re constantly finding ways to upgrade and adapt our after-sales service by understanding our local customers’ needs and wants.”

As a leader in the digital technology industry, Samsung strives to offer excellence in customer service, which will ultimately drive brand attractiveness among its customers, he added. 

Customers from across the country can easily reach Samsung helpline by dialing to 08000 300 300 (toll-free) at any time from the aforementioned date for service and product information.