OpenAI sorry for Australia hack, wants to rebuild trust
AFP, Sydney
Published: 06 Oct 2026, 10:59 AM
Photo: Reuters
OpenAI conceded Tuesday it botched the handling of a hacking incident in Australia, vowing to rebuild trust in a nation it is courting to host massive data centres.
Chief strategy officer Jason Kwon appeared before Australian
lawmakers to answer for the incident, in which a rogue OpenAI model bypassed
safeguards to gain unauthorised access to a government health statistics
website.
Global unease about the power of advanced AI is growing after
a string of hacking incidents involving leading companies such as
ChatGPT-creator OpenAI and rival US firm Anthropic.
"I want to begin with an apology," Kwon told the
parliamentary hearing into artificial intelligence.
"During internal training and evaluation, our models
accessed Australian government websites in ways they were not directed to.
"That should not have happened. We also should have
handled our response better."
The OpenAI prototype sought access to a health statistics
portal in June, sidestepping restrictions to breach a section hosting private
files.
OpenAI did not raise the alarm with the Australian
government until September, when it sent a message to a generic email inbox
that is only checked once each day.
"We are sorry. We know we have work to do to rebuild
trust with the Australian people. We are committed to doing that work,"
said Kwon.
With immense renewable energy potential and vast stretches
of uninhabited land, Australia has billed itself as a prime location for the
data centres needed to power artificial intelligence.
OpenAI is involved in the construction of a massive data
centre on the outskirts of Sydney.
But AI companies also face a growing local backlash, as many
Australians question their ethics and the environmental footprint of their
power-hungry data hubs.
A major point of contention is whether Australia will water down its copyright laws so that chatbots can be trained on songs, books and other works of art.
AI 'roadkill'
The boss of the Australian Recording Industry Association
earlier told lawmakers that artists would become "roadkill" if AI
companies had their way.
"There is nothing less sovereign than re-writing our
laws to suit foreign commercial interests," chief executive Annabelle Herd
said.
Representatives from Anthropic, which has lobbied for
copyright reform, said Australia risked being left behind.
"There is a question now for Australia -- will they
help set the terms on which this technology develops, or will they allow those
terms to be set for them," said company spokesman Jeff Bleich, a former US
ambassador to Australia.
More than 100 organisations, including OpenAI and Anthropic,
have signed an open letter calling for a global effort to strengthen defences
against AI threats.
It came after two OpenAI models escaped from a closed
testing environment and autonomously broke into the internal systems of Hugging
Face, a site AI developers use to store and share code.
Anthropic recently discovered that its models had gained
unauthorised access to three unidentified organisations during testing.
Google's consumer AI model Gemini also hacked multiple
systems by guessing login credentials.
