The government on Thursday launched a toll-free helpline for garment workers to receive and quickly resolve complaints regarding workplace situations, implementation of new wages and other issues.
Dialling the helpline at 16357, workers will be able to report their complaints 24 hours a day without paying any charge.State Minister for Labour and Employment Begum Monnujan Sufian launched the helpline at a function at CIRDAP auditorium in the capital.
She said the government takes immediate action after getting any complaints linked to the workplace in the garment sector.
“It is a tough task to implement new wages in the garment sector as the capacity of all the factory owners is not the same,” the minister said.
“However, we don’t want to see any kind of unstable situation in the sector centring the implementation of new wage,” she added.
She also informed that a total of 29 monitoring committees have been formed in labour-intensive areas like Dhaka, Gazipur, Narayanganj, Chattogram, Khulna, Sylhet Moulvibazar and Habiganj to observe the wage implementation situation.
Besides, the committees will also look into the issue of the firing of RMG workers, resolve any heated up situation in factories through discussion with workers and owners and regularly send reports to the ministry about the labour situation.The minister there has been frustration among workers because of lower salary hike in some categories, but the issue has been addressed based on the directives from Prime Minister Sheikh Hasina and the goodwill shown by the owners and government officials.
Bangladesh Employers’ Federation president Kamran T Rahman, BGMEA president Siddiqur Rahman, BKMEA vice chairman Monsur Ahmed, Jatiya Shramik League president Shukkur Mahamud, among others, spoke at the event chaired by labour and employment Secretary Afroza Khan.